Wednesday, September 14, 2011

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September 14, 2011
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Sales Strategies 
 
  • Why your team's problems are your problem
    There are three reasons salespeople fail: laziness, closing difficulties and being poorly suited to the job -- and in all cases, the responsibility for their failure ultimately lies with the sales manager, writes Sean McPheat of MTD Sales Training. It's the manager's job to hire the right salespeople and then keep them motivated and moving in the right direction, he adds. MTDSalesTraining.com (9/14) LinkedInFacebookTwitterEmail this Story
  • The ever-changing face of CRM
    In the fast-moving world of customer relationship management, the insights of 16 months ago are already outdated, writes Mitch Lieberman. In the future, more workers will use CRM -- not just front-line employees but also those involved with functions such as engineering and manufacturing, Lieberman argues. Another change: Engagement with customers, once reserved for events such as sales, will become a longer-term focus. Comity Technology Advisors/Mitch Lieberman blog (9/12) LinkedInFacebookTwitterEmail this Story
  • What kind of sales manager are you?
    There are two main styles when it comes to managing a sales, writes David Brock. Problem-solving managers are focused on finding solutions to current issues, while developmental managers work to improve their team's skills now and in the future, he writes. Such managers "actively look to develop the capabilities of their people so they can step into bigger roles, [and] take on more responsibility," he writes. Partners in Excellence Blog (9/11) LinkedInFacebookTwitterEmail this Story
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Daily Data Points 
 
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On the Road 
SmartPulse 
  • Do you have plans in place to handle the problems that could present themselves without warning?
    No  80.00%
    Yes  20.00%
  • You need a plan: When I saw these results, my first thought was, "at least you're honest." It's often hard to carve out the time to put contingency plans in place when you are so busy with the strategic and tactical issues you must manage when everything is going as planned. I live by the old saying "plan your work and work your plan," and it has served me well through mergers and acquisitions, staff changes, and market shifts.--Stephen Pia, sales trainer and coach, and founder of COACH MEdia

    Read the rest of Pia's advice and join the discussion on SmartBrief's SmartBlog on Leadership.

  • What kind of sales manager are you?
Problem-solving
Developmental

Featured Content 
 

Making Small Talk 
  • Little is known in case of 6-foot hot dog statue
    A statue depicting an anthropomorphic hot dog apparently preparing himself to be eaten appeared without explanation in Council Bluffs, Iowa. Such Hot Dog Man statues have previously been spotted in the area and around the world, but so far no one has come forward to claim the figure. "Someone asked me, 'Why not just throw it away?' Well, it's not ours to throw away. Someone's missing a 6-foot hot dog," said Capt. Terry LeMaster of the Council Bluffs Police Department, which is holding the statue. The Daily Nonpareil (Council Bluffs, Iowa) (9/13) LinkedInFacebookTwitterEmail this Story
 
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SmartQuote 
[I]f you adapt to a philosophy of totally responsibility, you will make less hiring mistakes and be more diligent in your devotion and dedication of your team's success."
--Sean McPheat, MTD Sales Training managing director, writing at MTDSalesTraining.com
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