Monday, October 3, 2011

Tips for catering to international online customers

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October 3, 2011
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News about digital retail commerce

  Top Story 
 
  • StyleOwner creates social shops for fashion fans
    Start-up StyleOwner, which debuts this week, gives fashionistas the chance to create their own online boutique and market the venture to friends and family via blogs and social networks. Shopkeepers stock their stores with up to 500 items from a "master closet" from select brands and retailers, and keep a 10% commission from each sale. Women's Wear Daily (subscription required) (10/3) LinkedInFacebookTwitterEmail this Story
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  Online Retail Trends 
 
  • Australian online retailers see market changes
    Online retailers in Australia have noted a shift in the market as women between the ages of 25 and 35 with high incomes emerge as the most typical online shopper. "They have few children, are aspirational shoppers and are time-poor," said Rob Blythe, an analyst at Macquarie Bank. The shift has prompted retailers to respond by offering more apparel and making other changes. SmartCompany.com.au (Australia) (9/30), The Australian (9/30) LinkedInFacebookTwitterEmail this Story
 
  • Merchants don't give up on daily deals
    Recent reports about companies including Facebook and Yelp cutting back on their daily deal platforms and analysts doubting Groupon's business model haven't sent merchants and marketers fleeing from daily deals, this story says. Some, including LivingSocial, continue to grow and diversify into new areas including travel discounts and family deals. DMNews (10/1) LinkedInFacebookTwitterEmail this Story
John Jantsch shows you how to win at the local marketing game.
John Jantsch of Duct Tape Marketing gives five strategies for helping any local business to stand out online in this exclusive offer to SmartBrief readers. Download your free white paper from American Express OPEN, How to Win at the Local Marketing Game.
  New Media & Technology 
 
  • Why it's not wise to tie your site to one browser
    Internet Explorer may be the most commonly used Web browser but it's not the only one, and companies that design their sites to work with one browser may be cutting off access to prospective customers who use Firefox or Google's Chrome, this story says. ZDNet (10/2) LinkedInFacebookTwitterEmail this Story
  • Catering to online customers around the globe
    Consumers around the world want online retailers to show respect by avoiding careless translations and outdated stereotypes that show a lack of understanding of their cultures, writes TransPerfect co-CEO Liz Elting. Her tips for catering to global consumers include starting with an international SEM strategy and offering a menu of language choices. E-Commerce Times (10/1) LinkedInFacebookTwitterEmail this Story
  • Mobile, social raise new security worries
    Consumers' fears about the security of their personal information and credit card data while shopping online have abated as the channel has become more familiar, even though online fraud rates have stayed relatively stable. Now, consumers are expressing those same fears about the relatively new arenas of m-commerce and social shopping. eMarketer (9/29) LinkedInFacebookTwitterEmail this Story
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  Hot Topics 

Top five news stories selected by Shop.org SmartBrief readers in the past week.

  • Results based on number of times each story was clicked by readers.
  Companies in the News 
 
  • PayPal: Google Wallet requires too much change
    Google Wallet and other mobile-payment efforts using near-field communications technology are likely in for a slow start, says PayPal's communication director, Anuj Nayar. The NFC systems require consumers to make a change, he says, and those wanting to use Google Wallet need to switch to the Nexus S phone. TechCrunch (10/2) LinkedInFacebookTwitterEmail this Story
Tokenization is more than a security measure and more than a cost savings technique. It can be used to build your business. This white paper discusses the ways tokens can be used in back-end business operations to develop powerful marketing programs.
  Featured Content 
 

  Shop.org Spotlight 
  • NRF releases top Halloween costumes list for 2011
    This Halloween, the trendiest costume is -- literally -- coming back from the dead. According to NRF's 2011 Top Costumes survey, conducted by BIGresearch, more than 2.6 million men, women and children plan to dress as zombies this Halloween. Due to the popularity of the characters in recent books, television shows and video games, zombie costumes jumped from No. 22 last year to No. 9 on children's top costume list and from No. 7 to No. 4 on the adult list. Americans are expected to spend $2.5 billion on Halloween costumes this year. View the full top costumes list. LinkedInFacebookTwitterEmail this Story
 
  • Nine keys to mobile retail success
    Earlier in 2011, NRF's Association for Retail Technology Standards published a Mobile Blueprint to guide retailers in successfully implementing mobile. ARTS is now expanding that information to include best practices in use of social media. The Blueprint was developed by more than 40 companies, retailers, application providers, mobile networks and mobile associations. During an Oct. 4 webinar, executives from ARTS and Push Science will identify nine key practices that retailers can quickly implement to start their transition into mobile straight from the Mobile Blueprint. Learn more. LinkedInFacebookTwitterEmail this Story
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  SmartQuote 
The man who trims himself to suit everybody will soon whittle himself away."
--Charles Schwab,
American businessman


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