| November 16, 2011 | News for the retail industry |  |  | |
 | Who Is Buying Your Products?
Whether it's women's clothing, electronics, or auto parts, Esri® Business Analyst OnlineSM identifies the consumer segments that buy your products and reveals where your customers live. Business Analyst Online even includes market potential data that identifies areas that are underserved. Learn more about your customers with a free 14-day trial. | - Hurricane Irene, higher demand boosts Home Depot sales
Same-store sales at Home Depot stores rose 4.2% in the third quarter, compared to the same period last year, driven in part by higher spending related to Hurricane Irene on the East Coast and higher demand for home-improvement materials in the west, the company said. Consumers are continuing to spend on home-maintenance projects and starting to shop more for bigger-ticket items such as kitchen cabinets, the company said. MarketWatch (11/15)      - H&M interested in collaboration with Tom Ford
Sweden's Hennes & Mauritz is launching a Versace collection and would be interested in following up with a fashion range designed by Tom Ford, former creative director at Gucci, according to an executive at the retailer. H&M, one of the largest clothing retailers in the world, is reportedly in a deal to work with Ford, but the company is not confirming the report. Bloomberg (11/15)  | Which retailers are winning with better customer engagement?
Aberdeen’s connected store survey shows how top-performing retailers are boosting profits by personalizing the shopping experience, and what other retailers are doing to catch up. This White Paper provides a practical roadmap for what Aberdeen identifies as a fundamental transformation in retailing. Today, it’s yours at no cost! Download your copy now! |
 - Retailers' earnings reflect income divide
Cash-strapped Wal-Mart customers bought fewer staples after prices went up a few cents, while well-heeled consumers whose wealth is largely tied to the stock market paid full price for designer styles at Saks. Both retailers reported an uptick in same-store sales this week, but Wal-Mart's profits were pinched because the chain said it opted not to pass along all of its price increases to customers. The New York Times (tiered subscription model) (11/15) - How the economy has changed luxury retail
The luxury market shifted in 2008, when even the wealthiest consumers shied away from conspicuous consumption in favor of quality and practicality. "It means the best in design, quality, craftsmanship, service and pedigree. If a brand can deliver that at a lower price, consumers love that even more because they feel they are optimizing value. Coach, Apple and Zappos are examples of that trend," said the Luxury Institute's Milton Pedraza. Forbes (11/15) - Luxury retailers rush to meet growing demand: Luxury retailers are enjoying a renewed ability to charge full price as wealthy consumers continue to spend. "If it's a new product and they're excited, they buy it. And the relative pricing of that is immaterial," said Ralph Lauren COO Roger N. Farah. International Business Times (11/15)
 - Stores say digital receipts help curb fraud
More stores are moving from paper to digital receipts, a practice some shoppers find convenient and others say gives stores access to too much of their personal data. Merchants say digital sale records make returns easier and cut down on fraudulent returns, which are expected to cost merchants $14.37 billion this year, according to NRF. CreditCards.com (11/15) - Nordstrom aims for convenience with new app
Nordstrom rolled out a new iPhone application this week and plans to debut an Android version by Thanksgiving. The app is focused on creating a more convenient shopping experience for the customer, the retailer says, with a host of features including a button that brings up the shopper's mobile camera to scan bar codes. InternetRetailer.com (11/15)  | Consumer Insights Your Brand Needs to Know: Latest Trends in Behavioral Advertising
Learn what brand managers, advertisers, as well as networks, agencies, and publishers need to know about consumer survey insights into behavioral ad serving, also known as interest-based advertising. Learn more today! |
 | Policy & Government Affairs |  |  | | |  | - Supercommittee's lack of progress worries businesses
A congressional supercommittee's apparent lack of progress toward the goal of finding $1.2 trillion in deficit reductions before next week's holiday has businesses concerned. Retailers worry that the lack of progress could cast a pall over the holiday shopping season. Retailers also worry that taxes will rise and federal spending decrease over time, which could contract consumers spending, said NRF President and CEO Matthew Shay. The Washington Post (11/15)  | John Jantsch invites you to go local
As customers continue to rely on the Web to help them screen local businesses, local businesses must take steps to ensure that they pop to the top of online searches. Duct Tape Marketing's John Jantsch offers strategies for local marketing success in this free white paper from American Express OPEN, How to Win at the Local Marketing Game. Download your free copy now, exclusively for SmartBrief readers. |
| NRF News | |  | | - As early promotions abound, half of Americans have started their holiday shopping
Looking to make the most out of their gift budgets this year, holiday shoppers are already out in full force, grabbing electronics, apparel, sporting goods and jewelry along the way. According to a recent NRF holiday survey conducted by BIGresearch, early Black Friday sales and special holiday offers have piqued many Americans' interest as over half have started their holiday shopping, up slightly from 48.9% last year. Read more. - NRF SmartStat: Nov. 16 2011
 Almost 90% of retailers say they have experienced the return of stolen merchandise in the last year. Source: NRF's 2011 Return Fraud survey - NRF's new SVP of Communities shares insight on omnichannel and the evolution of retail
With previous experience with retail brands such as Tory Burch, Giorgio Armani and Gucci, not only does NRF's new SVP of Communities Vicki Cantrell know a thing or two about luxury brands, she's also seen the current evolution to omnichannel retailing. In a recent Q-n-A on the Shop.org blog, Cantrell shares how her retail experiences have prepared her for this new role, her vision for NRF and Shop.org, and her perspective on the evolution of retail over the past several years. Read more. Shop.org Blog (11/16)
| Chain Restaurant News | | | | - Wendy's executive to return to running restaurants
Wendy's North America President David Karam will leave his executive post at the end of the year to return to running Cedar Enterprises, which operates 151 Wendy's restaurants in six states. The company plans to eliminate the position and consolidate North American operations under President and CEO Emil Brolick. QSRWeb.com (11/15)  | Meet me at the BIG Show...
With 120+ sessions, 250+ speakers, 400+ solution providers, and countless opportunities for inspiration, the NRF 101st Annual Convention & EXPO, Jan. 15-18 in New York City, offers first-class education and networking with today’s top retail leaders. Register now. | | |  | | Position Title | Company Name | Location | | Retail Due Diligence Examiner | Spain, Price, Reader & Thompson, PC | Nationwide, United States | | Fashion Buyer | Target | Minneapolis, MN | | Assistant General Manager Merchandise - Hackensack, NJ Store | Saks Fifth Avenue | Hackensack, NJ | | VP DMM Boys | Burlington Coat Factory | Burlington, NJ | | Sr. Systems Training and Communications Specialist | Bj's Wholesale Club, Inc. | Westborough, MA | | Enterprise Architect Manager | Cabela's | Sidney, NE | | Director, Store Planning and Project Development | Ross Stores, Inc. | Pleasanton, CA | | Lead Analyst, Point-of-Sale Configuration | Total Wine & More | Potomac, MD | | Director of Operations | Five Below, Inc. | Philadelphia, PA | | Category Manager - Copy & Print | Staples | Framingham, MA | | Director- Marketing | Saks Fifth Avenue- Palm Desert, CA | Palm Desert, CA | | Manager, Retail Communications/Training | L.L. Bean | Freeport, ME | | Director, International Government Affair | The Clorox Company | Oakland, CA | | Talent Development Director | Saks Fifth Avenue- Santa Barbara | Santa Barbara, CA | | Paralegal III | The Clorox Company | Oakland, CA | | Fifth Avenue Club Director | Saks Fifth Avenue | Bal Harbour, FL | | | Click here to view more job listings. | | |
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